Privacy Policy

 
 

This section sets out when and how we use your personal information that you or others provide to us.

Who are we?

We are TaDah Corporation.

Our registered address is 4050 W Sunset Road, Las Vegas, Nevada 89118, USA.

How do we use your data?

When you use our software

When you sign up for our software, we will use your personal information to complete your purchase. The details we collect from you will include your email address, name, address, payment and other contact details.

If you purchase our software, we share your personal information with our subcontractors who are involved in the purchase process, such as payment providers, as well as credit reference agencies who we use to assess fraud, credit and/or security risks.

We need to process your personal information in this way to enter into and perform the contract for your use of our software.

When you use your EscapeNotes account to sign in to EscapeNotes software

We collect and handle information about your sign-in so you can identify exactly where you’ve signed in. The details we collect include application name and version, local user name, computer description, machine name, device name, device type, OS name and version. This information is cleared if you sign out of EscapeNotes software. 

When you contact us for customer services purposes

When you phone, email or message us using our website portal, we may also handle your personal information (your name, contact details and the other details you provide to us) in order to provide the customer services you have asked us to. This could be when you ask us to confirm whether a particular product is available, or explain how our delivery or returns process works. Please be aware that we may record calls for training and monitoring reasons.

We rely on your consent to handle your personal information in this way, except when we are providing a service you have asked us to as part of the contract between us. Please keep in mind that if you do not provide us with the personal information we request from you for customer services purposes, we may not be able to fully answer your queries.

If you have signed up for our newsletter

If you have opted in to receive marketing communications from us, we will use your name and email address to provide you with marketing communications in line with any preferences you have told us about.

When we send you marketing emails, we rely on your consent to contact you for marketing purposes. Every email we send to you for marketing purposes will also contain instructions on how to unsubscribe from receiving them.

You are not under any obligation to provide us with your personal data for marketing purposes.

You can tell us that you do not want your personal information to be processed in this way at any time by contacting us at concierge@escapenotes.com or, where relevant, by following the unsubscribe link shown in every marketing communication you receive from us.

Where you have spoken to us at an event

When you speak to us at an event, we will collect the following information from you: name, address, email address and phone number. 

We collect this information so that we can keep you up to date with our services and pursue business opportunities with you.

If our business is sold

We will transfer your personal information to a third party:

o   If we sell or buy any business or assets, we will provide your personal information to the seller or buyer (but only to the extent we need to, and always in accordance with data protection legislation); or

o   If TaDah Corporation or the majority of its assets are acquired by somebody else, in which case the personal information held by TaDah Corporation will be transferred to the buyer.

We process your personal information for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal information in this way, the relevant seller or buyer of our business may not be able to provide services to you.

In some circumstances we may also need to share your personal information if we are under a duty to disclose or share it to comply with a legal obligation.

When you apply for a job with us

We will collect and handle the data you provide to us on your application and/or CV on the basis of your consent. This information may include sensitive or special categories of personal data, such as your race, ethnic origin or information about your health.

Where you have provided employment references to us as part of your application, we will contact those referees and ask them to provide a reference about you. As part of this process, we will disclose your name and the fact that you have applied to work with us to your referees. We also use the information you have provided to us when applying for jobs to record who is applying for jobs with us and to make sure we are attracting a diverse range of applicants.

You can withdraw your consent by contacting us at concierge@escapenotes.com, but if you choose to withdraw your consent, we will be unable to process your job application any further.

Information we collect about you

When you visit our site, we will automatically collect the following information about your visit, including the full Uniform Resource Locators, clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

What about cookies?

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. We only use (and store) non-essential cookies on your computer's browser or hard drive if you provide your consent.

Where do we store your data?

We may store and transfer personal information either within or outside of the European Union EU). We transfer data in such a way where it is necessary to fulfil:

  • Your requests and requirements in respect of our software and services; and
  • Certain business functions that we use a third party business partner to provide, which may include the provision of sales and marketing assistance, data analysis and data cleansing services.

Where we transfer your personal information outside of the EU, we ensure it is protected by making sure at least one of the following safeguards is in place:

  • By transferring your personal information to a country that has been deemed to provide an adequate level of protection by the European Commission;
  • By using specific contracts approved by the European Commission which give your personal information the same protection it has within the EEA; or
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.

To keep this privacy policy as short and easy to understand as possible, we have not set out the specific circumstances when each of these protection measures are used. You can contact us at concierge@escapenotes.com for the details as to how we protect specific transfer of your data.

How long do we retain your data for?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or legal requirements.

To determine the appropriate retention period for the personal information we hold, we consider the amount, nature and sensitivity of the personal information, the risk of harm from unauthorised use or disclosure of your personal information, the reasons why we handle your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. If you require further information about our specific retention periods, please contact us at concierge@escapenotes.com.

What is your right to object under data protection laws?

You have the right to object to us handling your personal information when:

  • We are handling your personal information based on our legitimate interests (as described in the “How do we use your data” section above). If you ask us to stop handling your personal information in this way, we will stop unless we can show you that we have compelling grounds as to why our use of your personal information should continue; or
  • For marketing purposes. If you ask us to stop handling your personal information on this basis, we will stop.

What are your other rights under data protection laws?

You have various rights under the data protection laws, which you can exercise by contacting us. The easiest way to do this is by email at concierge@escapenotes.com.

  • Right of access
    You are entitled to receive confirmation as to whether your personal information is being processed by us, as well as various other information relating to our use of your personal information.

    You also have the right to access your personal information which we are handling.
  • Right to rectification
    You have the right to require us to rectify any inaccurate personal information we hold about you. You also have the right to have incomplete personal information we hold about you completed, by providing a supplementary statement to us.
     
  • Right to restriction
    You can restrict our processing of your personal information where:
    o   You think we hold inaccurate personal information about you;

    o   Our handling of your personal information breaks the law, but you do not want us to delete it;

    o   We no longer need to process your personal information, but you want us to keep it for legal reasons; or

    o   Where we are handling your personal information because we have a legitimate interest (as described in the “How do we use your data” section above, and are in the process of objecting to this use of your personal information.

Where you exercise your right to restrict us from using your personal information, we will then only process your personal information when you agree, except for storage purposes and to handle legal claims.

  • Right to data portability
    You have the right to receive the personal information we hold about you in a structured, standard machine-readable format and to send this to another organisation controlling your personal information.
     
  • Right to erasure
    You have the right to require us to erase your personal information which we are handling in the following circumstances:
    o   Where we no longer need to use your personal information for the reasons we told you we collected it for;

    o   Where we needed your consent to use your personal information and you have withdrawn your consent;

    o   When you object to our use of your personal information and we have no compelling reason to carry on handling your personal information;

    o   If our handling of your personal information has broken the law;

    o   When we must erase your personal information to comply with a law we are subject to.

What about websites we link to?

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates.

Our site connects you to different websites. If you follow a link to any of these websites or use our services, please note that you have left our site and these websites have their own privacy policies.

We do not accept any responsibility or liability for these policies or websites. Please check their policies before you submit any personal information to these websites.

When will we change our privacy policy?

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or post.

Please check back frequently to see any updates or changes to our privacy policy.

How do you contact us with feedback?

Questions, comments and requests regarding this privacy policy are welcome and should be addressed to concierge@escapenotes.com

This privacy policy was last updated on 3 May 2018.